Only physical gift cards that are purchased through ShopWithScrip may be reloaded IF the retail brand offers that option. eGift cards (ScripNow®) are not reloadable.

To find out which brands offer reloadable cards, go to on desktop or on your phone and select Shop>Card Type>Reload. Or, when searching for a specific brand, move your mouse over their logo to view available product types. The Reload icon will only appear if reload is available for that brand.

In order to register a physical gift card for reload, it must meet the following criteria:

  • The reload option must be offered by the retail brand.

  • The gift card you are registering must be a physical gift card purchased from ShopWithScrip within the last 12 months.

  • The gift card cannot have a $0.00 balance for more than 60 days.

To add a card, sign into your account and select the brand you want to register. Click on the reload option for that brand, fill in the information, and click ADD/REGISTER CARD. Then you can add the dollar amount you wish to reload.

Click here to learn more about how to register and reload your gift card.

All your registered Reload cards are listed under the “Reloads” tab in your Wallet. There you can select individual cards to track remaining balance, see the date they were last reloaded, and rename them.

If the brand is noted as ReloadNow, the funds should be available on the card within minutes.  If it’s noted as Reload, the card may not reload until the next business day.

If the reload has failed, you will receive an email stating the reason for the failure and providing details on how it will be handled.

If you need further assistance, please call our Customer Support Team at 1.800.727.4715 Option 3.

Reload orders placed before 3:30 p.m. Eastern Time Monday – Friday and paid for with credit card or PrestoPay™ will process automatically, and the funds will be added to the card(s) overnight with funds available by 10:30 a.m. Eastern Time the next morning. Orders paid for by check will process on the same schedule after the coordinator releases the order. ReloadNow® orders paid for with credit card or PrestoPay will process immediately, 24 hours a day, 7 days a week, and the funds will be available in minutes.

You will need the serial number from the card. Our system will ask you to name the card so that you can load multiple cards from the same household (i.e. Dad’s Starbucks card, Mom’s Starbucks card, etc.). For future reloads, you can choose the card by the name you gave it.

You can choose any amount as specified by the retailer to put on the card, since some retailers have certain requirements.

You can reload funds on a single physical gift card up to 99 times.

No. Only gift cards purchased through ShopWithScrip can be reloaded.

No. Your organization will only receive credit for those gift cards that are reloaded through

No. Once an order for a Reload is submitted, it cannot be cancelled. Reloaded cards are not returnable. Click here to view our Return Policy.

Reload orders are processed overnight, so your funds won’t be available until the next day. ReloadNow orders are processed immediately when you pay with credit card or PrestoPay, so your funds will be available in minutes.