Online Payments


Online Payments refer to using either a credit card or bank account to pay online, so you can immediately get your eGift cards and instantly access money added to reloadable cards—anytime, anywhere. Your organization needs to enable Online Payments for you to use them.


Yes. A 2.6% fee is added to your order total each time you pay with a credit card. A $0.15 fee is added to your order total each time you pay with a bank account.


No. The % earnings stay the same regardless of the payment method you choose.


All charges are applied the day your order is placed. Please be sure you have enough funds to cover the cost of your order.


Yes. You have the option to pick your preferred payment method every time you make a purchase.


Your coordinator needs to enable Online Payments for families to pay with a credit card or bank account. If you don’t have the option to pay with a credit card, ask your coordinator if this will be an option in the future.


It’s up to your coordinator. Contact them and ask if they accept cash, check, or another payment option instead of online payments.


In your cart at order checkout, select Credit Card as your payment type and enter your card information. You have the option to securely save your card to your account for future transactions. Discover, Mastercard, and Visa cards are accepted.


No. You do not need to link a bank account to use a credit card.


You can change your credit card information at checkout by selecting Credit Card, then delete the existing card and re-enter the new information.


You’ll need your online banking credentials, or your bank account number and routing number, along with the account holder information. Then go to Dashboard > Payment Types and follow the instructions to instantly link a bank account or choose to manually enter your account information.

If you choose to manually enter your banking information, in 1-2 days we’ll make two small deposits in the account for verification. Log back into your account and enter those amounts, then create your PIN.


Please call our Customer Support Team at 1-800-727-4715 Option 3 and they’ll happily help you.


You will need to delete the linked bank account and enter your new bank account information. You can do this by logging into your account and choosing Payment Types.   


To check which bank account you have linked, at checkout, select Bank Account. You’ll see the last four digits of the account number here.