Family Accounts

An email address is required. Then, all you need is your non-profit organization’s unique enrollment code, which your coordinator can provide.

No. By enrolling, you do agree to receive administrative and promotional emails from us, which you can opt out of anytime. Get more details in our Privacy Policy.

Yes. We require a username and password every time you access our sites, and have an added layer of security with account verification. All transactions, including payments made with your credit card, use encryption technology to protect your information as it is transmitted.

Your coordinator might have already set up an account for you. If you contact your coordinator they will be able to provide you with your sign-in information. For security reasons, you should create a new password.

If your organization allows families to pay online, you can pay with a bank account or credit card. Discover, Mastercard, and Visa cards are accepted. Otherwise, you may have the option to pay your organization directly with cash or check. Please chat with your organization's coordinator if you have specific questions about payment options.

Physical gift cards are always shipped to your organization. Your coordinator can tell you when they should arrive and how you can get them. eGift cards and money added to reloadable cards are available on your account as soon as payment is received. A few reloadable cards need a business day for money to be added. Learn more about eGift cards and reloadable cards.

Earnings are distributed directly to your organization. Coordinators can track earnings to each family using reporting tools, so they know exactly how much you have earned. Each organization has their own earning requirements, rebate sharing percentages, etc. Please check with your coordinator to learn more about how your earnings are applied.

eGift cards & reloadable cards: Go to your Wallet for balance information. Some brands offer real-time balance tracking, check card Terms and Conditions on the brand’s page to see if this option is available. On other cards, you can track the balance manually.

Physical gift cards: Check the back of your card to see how to access balance information or view card Terms and Conditions on the brand’s page.