Southwest Airlines


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General Information

The Southwest® gift card is easy to redeem online, by phone, or at the airport. No fees and never expires. Gift card is not valid for Group Tickets, Vacations, or Cruise packages. Only four total forms of payment, including Southwest® gift card, may be combined per purchase. Redeeming your Southwest gift card A Southwest gift card can only be used for Passenger travel on Southwest Airlines, excluding Southwest Airlines group tickets. A Southwest gift card may only be redeemed at southwest.com, by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA), and at Southwest Airlines ticket counter locations. A Southwest gift card is not valid for the purchase of Southwest Airlines Vacation Packages, cargo, hotel, rental car, Southwest Airlines merchandise, Southwest Airlines group tickets, EarlyBird Check-In, international baggage fees, additional Southwest gift cards, or inflight purchases. Domestic oversized and excess baggage, sales tax, security fees, passenger facilities charges, pet fare, and unaccompanied minor service charge may be paid for with a Southwest gift card. Each purchase is deducted from the balance of the card. If the ticket price is greater than the value of the Southwest gift card, the difference may be paid with a credit card, Southwest LUV voucher and/or available travel funds. In addition, cash, check, and paper gift certificates can be used for the remaining balance at airport locations only. If the ticket price is less than the value of the Southwest gift card, the balance will remain on the card until it is decreased to zero, at which time the card will be deactivated. Up to four Southwest gift cards can be applied toward one reservation. For international reservations, a maximum of three Southwest gift cards can be applied per passenger on each reservation. Our payment system limits the total form of payments, so if the balance of the itinerary is more than the amount of all four gift cards, you will only be able to use three of your gift cards so that the balance can be paid with another form of payment that will cover the balance of the reservation (i.e. credit card). The following is our policy in regards to forms of payment: Southwest Airlines accepts up to two unused Ticketless Travel tickets per Passenger (always applied first) and up to four of the following in any combination: Southwest gift cards, Southwest LUV vouchers, Ticketless Travel funds (left over funds not previously used), and one credit card. A Southwest gift card will not be redeemed or exchanged for cash, check, or credit except where required by federal or applicable state law. A Southwest gift card cannot be redeemed through a travel agency. A Southwest gift card redeemed for travel is not refundable. If travel is not taken, the funds will be held as travel funds with an expiration date. If applied with any other accepted form(s) of payment, the earliest expiration date of all forms of payment applies.